1 Opening(s)
0.6 Year(s) To 1.0 Year(s)
1.80 LPA TO 2.40 LPA
Answering Customer Inquiries:
Addressing customer questions regarding products, services, or company policies.
Handling Complaints:
Resolving customer complaints and issues in a professional and timely manner.
Providing Customer Support:
Offering assistance and guidance to customers, potentially troubleshooting issues or providing technical support.
Making Outbound Calls:
Contacting customers to provide updates, follow up on orders, or promote products.
Maintaining Accurate ...
1 Opening(s)
2.0 Year(s) To 4.0 Year(s)
4.80 LPA TO 6.00 LPA
Order Management:
Process and fulfill orders using Shopify and Uni commerce.
Ensure timely and accurate shipping of products.
Confirm orders with customers and coordinate shipment details.
Customer Support:
Handle inquiries and resolve issues across social media channels and other customer touchpoints.
Manage returns and ensure customer satisfaction through smooth resolution.
Build positive relationships, addressing customer needs ...
1 Opening(s)
1.0 Year(s) To 3.0 Year(s)
2.00 LPA TO 4.00 LPA
Description:
A customer service executive has the following responsibilities:
Customer service: Handle customer inquiries and complaints, and provide customer statistics
Communication: Communicate with customers and vendors by phone and email
Tracking: Track shipments and vehicles, and monitor order and shipment status
Documentation: Prepare and review invoices, bills of lading, and other freight-related documentation
Coordination: Coordinate with internal teams and external service ...