3 Opening(s)
3.0 Year(s) To 6.0 Year(s)
3.60 LPA TO 6.00 LPA
Role –
Customer Care Representative
KPI –
Customer satisfaction score
Conversion percentage
KRA –
Customer communication
Coordination with logistics / finance / quality departments for resolution.
Maintaining CRM tools / reports
Job Description:
Manage incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid ...
1 Opening(s)
6.0 Year(s) To 10.0 Year(s)
4.20 LPA TO 4.80 LPA
Roles and Responsibilities:
Work Experience: 6-8 years in the fashion industry, specifically in Indian ethnic wear such as Salwar Suits and Lehenga Cholis.
Fabric Knowledge: Proficiency in working with Indian fabrics like brocades, jacquards, and other locally sourced materials.
Handwork and Embroidery: In-depth experience with Indian handwork and embroideries.
Team Management: Proven ability to ...